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Where else can you find a 99.99% satisfaction feedback?

The Therapy Agency was established with exceptionally high standards.

  • We do the hard work of selecting only the best therapists in the UK, who are all highly trained, personally selected, and continually monitored [More information]
  • You can book many of our professional therapists through our unique secure online booking facilities, 24 hours a day, 7 days a week. [More information]
  • Professional treatments can be brought to your home, or you can visit their various clinics and therapy rooms around the UK. [More information]
  • Gift Vouchers are also available for full hour treatments in your own home[More information]
We always maintain excellent feedback for all our treatments

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Individual Clients

Due to the confidentiality of our individual clients, it's against our policies to display personal details of our private clients alongside each quote.

However, here are just a small collection of words of the genuine feedback from our individual clients:

I just wanted to say a few words of thanks for your help with regard to the trouble I have been having with my back over the past few months.
Having spent several months with an underlying pain the middle of my back, I was really impressed with the service you offered. You came to visit me at my place of work which was really convenient as I could get my problem sorted out in my lunch hour with the hassle of even leaving the building.
I was extremely impressed with your wealth of expertise and knowledge of the different therapies available, and I can certainly say that I went back to my desk feeling refreshed and ready to work.
I am really pleased with the hour which I spent with you as the problem in my back has yet to resurface, and I wouldn't hesitate to recommend your services to anyone else.
Again, thanks for all your help.
I just had my massage with Ros and it's so relaxing! Everyone in the office recommend that we should have it more often :)
It was amazing, the morning after the treatment I woke up and all the tension I've had in my shoulder for years had completely gone, I couldn't believe it, my partner couldn't believe it, I've been telling everyone about it ever since!
I didn't think it could relax me that much, in 15 minutes it feels like I've just had a good nights sleep.
...I am still completely gobsmacked at what exactly you did... last time I went over my ankle that badly, I couldn't walk properly for a week, yet it's been completely pain free since your Reiki magic...
That was great, when can you do it again?
I was just so relaxed after the last session.
Can you come back everyday?
Can I book again for next week?
I think I must have fallen asleep again!
How do you do that?

Contact us and find out what we can do for you.

Business Clients

We're pleased to present just a small selection of feedback from our clients:

Onsite Massage Therapies Just wanted to say I have just had my massage with Jenny from The Therapy Agency and it was the best one I have ever had.

Also, before the massage I had a slight headache which disappeared completely by the end of it. Thought I would mention that in the hope we can get her regularly.

- Caroline, Secretary, Olswang, www.olswang.com

We would just like to reiterate to you that feedback has been excellent and those that attended have really enjoyed it. The levels of service were very professional and the therapists' were really warm and friendly – we wouldn't hesitate to recommend your services to others!

- Rachel Nixon, HR Assistant, Assura Group

The use of massage and other techniques which combat stress undoubtedly have a positive effect on staff morale.

In one group, after the introduction of some of these techniques, there was an obvious reduction in the number of days sickness taken. Staff said that they felt more valued, supported and on top of that, had very much enjoyed the experience!

- Natalie French, Governance Faciliator, The NHS

Onsite Massage Therapies Directline Holidays is a busy internet-based travel agency. Our 25 call centre staff help customers choose and book from the millions of holidays available on our website.

With a turnover approaching £10 million per annum, maintaining excellent staff morale is critical to moving the business forward.

As an Investor in People we have long recognized the importance of looking after our staff. We have been working with The Therapy Agency for just over a year and everyone here really values and appreciates the treatment provided. Visits are four-weekly at the moment, but we have recently agreed to increase the frequency to three-weekly.

We're happy to report 100% attendance on Therapy Days as well as a reduction in absenteeism overall. This could be a happy coincidence, but we're sold on the benefits and would have no hesitation in recommending The Therapy Agency to others.

- Antony Bradley, Managing Director, www.directline-holidays.co.uk

We originally chose The Therapy Agency to massage just a couple of the staff, but the massage proved so successful, we decided to give all our staff and friends a massage, with our compliments.

- Scott Baily, Jay Walker Shoes

Very happy woman It was amazing, the morning after the treatment I woke up and all the tension I've had in my shoulder for years had completely gone, I couldn't believe it, my partner couldn't believe it, I've been telling everyone about it ever since!

- Amanda, Sales Manager, Henley-on-Thames

I didn't think it could relax me that much, in 15 minutes it feels like I've just had a good nights sleep

- Claire, Select Recruitment Consultant, Berkshire.

That was great, when can you do it again?

- Guy Harris, Radio DJ, Thames Valley.

I was just so relaxed after the last session

- Phillapa, Events Management, Berkshire.

I want to take the piss, but I can't .. It was absolutely brilliant!

- Duggie Jones, Comedian, Bristol.

What about any constructive feedback?

Although we work with the best people we can find to provide our treatments, so far, in the tens of thousands of treatments we've provided across the UK over years of trading professionally, we've only had two customers who weren't 100% happy at the time of their first treatment.

Those two customers received a full refund and detailed personal apology from our M.D.

Similarly, as a result of their feedback, we also changed our procedures to ensure future satisfaction is guaranteed for all our clients.

If you have any feedback about any treatment you receive from our therapists, either in your home, at their local clinic, and an event, or at your worplace, please do contact us and we'll be very pleased to hear from you.