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Your Consultant Agreement and other Terms of Service

At The Therapy Agency (TTA) we are aware that most of our therapists are already signed up to one or more of a range of Codes of Ethics and Practice in existence, some of which will pertain to the particular treatments they provide.

Rather than insist our practitioners follow any external codes we think it best to bring standards of ethical practice under one roof and for that roof to be the Therapy Agency's own.

Our consultant agreements

Our terms and conditions may seem detailed, however this as you'll see is to try and cover all aspects fairly, and for the best interests of all persons involved.

By providing our own unique Code of Ethics and Practice, we are best able to:

  • protect the Therapy Agency clients from improper practice,
  • give our therapists detailed guidance on ethical behaviour and
  • have a basis for formulating a complaints procedure.

The well-being of clients is vital to the Therapy Agency, and goes to the very core of its purpose, affecting all aspects of the means by which we accomplish that purpose. Protecting clients' well-being is therefore fundamental to our business and all our therapists have an obligation to abide by this code.

We welcome feedback from clients, therapists and peers as to how the current edition of the Therapy Agency's Code of Ethics and Practice may be improved and developed. Most of our therapists have had many years of experience in their respective fields and we look forward to on-going discussions with them concerning the - sometimes complex - ethical issues they face. We also welcome feedback from clients and hope to hear from about what makes them feel annoyed or uncomfortable, or conversely, what makes them feel well-treated and safe during, before and after complementary therapy or beauty treatments.

Similarly, our other Terms and Conditions will be fine tuned and modified to help clarify situations and policies. If there are any matters you would like us to illuminate further, or provide us with feedback on, we look forward to hearing from you.

Therapists joining the Therapy Agency will have to sign up to our Consultant Therapist Agreement and Code of Ethics and Practice in its current form (with any additions or amendments thereto that may be made during the term of registration with TTA). Except where otherwise stated, the Code applies only to work carried out for TTA. It applies whether this work is voluntary or paid.

Therapists who are found to have broken the Consultant Therapist Agreement and/or Code of Ethics and Practice will be the subject of a warning, suspension of registration or termination of registration depending on the nature of the breach. In cases where serious allegations are made, suspension without warning may be immediate, pending an investigation.

For more information on these Codes of Ethics and Practice, please view the appropriate pages in our Terms and Conditions.

As a subcontractor of the Therapy Agency, you will also be bound by the Consultant Therapist Agreement.

Our standard Terms and Conditions of Site Usage are applicable to all users of this site of which you are included.

We are also registered with the Data Protection Service, and as a result, you should also read, and understand our Privacy Policy.